

Or, you might use it to see what a friend is doing and help them solve a problem they are facing.Ī lot of people also use remote desktop software for themselves. You can use it to access another desktop remotely and view that desktop computer’s screen.įor example, your IT team might use it to provide support to customers. I went through to pay support, they refused to talk to me and told me I have to wait weeks for review.Teamviewer is a popular remote desktop software tool. I call ,but there is no option for help for personal accounts. I've submitted a form, but there is no response on it. However, I've found no way to resolve this situation. I do not know if this has played a role, but I welcome any review of my equipment to verify that my personal account is strictly for personal use. The two enivornments stay completely separated. My personal account is only used on personal equipment. My corporate login is only used on company equipment, and I only ever use company equipment with my company login to conduct work. The company I work for does use teamviewer commercially, but that is completely separate, and I have taken every effort to make sure those uses are completely separate. Perhaps this isn't my livlihood or costing me financially due to it being personal use, but that doesn't make this any less important to me! This has completely thrown a wrench into my personal use.


I have done nothing wrong, and have kept to the license agreement - to completely block my access without review or verification is completely unfair and unprofessional! I don't know what triggered this, but my personal use has been completely blocked due to false detection. I use a lot of devices, I change a lot of devices, I do OS reinstalls frequently. I use teamviewer for personal use only on several devices.
